Ideas and Suggestions for Track it Forward
Help us grow Track it Forward and make it better! Suggest new ideas, improvements to the current site, and vote on other ideas. We will be reviewing this list constantly and using the suggestions and the amount of votes they have to decide on what to build next! — James
7 results found
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I am looking for a feature to submit feedback surveys to volunteers so that we can grow an improved experience to our volunteers.
Periodically it is important to survey our volunteers to find out how we can improve our communications or perhaps improve the volunteer experience on campus.
3 votes -
Option for admins to receive a copy of emails sent
I'd like to receive a copy of emails that I send out through the Events and Volunteers section. This would make it easier to confirm delivery, keep accurate records, and re-use email content in the future.
5 votes -
Create name "token" for personalized emails
It would be useful if you could add a token for "volunteer name" to the email templates so users could receive a personalized message from the system.
0 votes -
Access Sent Emails and Recipients
Include the ability to access old emails that were previously sent and which recipients were included. This would make it easier to track communication with volunteers and copy/paste information that is the same each time.
8 votes -
Dashboard for upates
Some type of dashboard that pops up when a volunteer logs in that shows any news or updates before they proceed with checking in. With many on-going policy changes due to COVID-19, it would be nice to have a dashboard or updates/articles that can be posted. A "home" page.
2 votes -
Auto-email when a new volunteer is denied/archived
Should a volunteer be "denied" (due to a failed background check, or bad interview/reference check), can we have options other than "archive"?
We need to be able to contact them to let them know they have been denied, and email would seem to be the most ideal way to do that. An auto-email/message if there were a "denied" button, rather than just "approve" or "archive", would be great here.
At the least, if there were a "denied" button that sent the admin to the email screen to send the denial email AND THEN gave the admin the option to archive,…
2 votes -
SMS text notifications
Some volunteers prefer text communication rather than email. The ability to choose which communication option the volunteer would prefer would be great.
18 votes
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