Ideas and Suggestions for Track it Forward
Help us grow Track it Forward and make it better! Suggest new ideas, improvements to the current site, and vote on other ideas. We will be reviewing this list constantly and using the suggestions and the amount of votes they have to decide on what to build next! — James
39 results found
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Wordpress integration
Integration with wordpress instead of an embeddable
13 votes -
Allow a user to designate more than one volunteer per email address
Most of our volunteers are middle and high school students, and parents will log their hours for them. If the student volunteer has a sibling or if the parent is also volunteering, it would be great if one family member could log in hours for other family members.
9 votes -
Let a volunteer turn in their hours by email
Give a specific email address that allows the volunteers to add their hours by email instead of needing to log in.
7 votes -
Allow users to share the "notes" section within their group
It would be helpful if the 'notes' section could be shared with others within the same group or with other groups. For example, we will use this app for logging hours spent socializing with rescue animals. It would be fantastic if the notes section could simply be shared with the other people who will be visiting our shelter to visit with the animals later in the day.
7 votesUnfortunately it isn’t quite possible to share “case” information for shared volunteers, but this is a really good idea!
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CRM to track calls & emails
Let me see a history of calls made to the volunteer, copy of emails sent, letters sent by mail.
5 votesUnfortunately that is out of the scope of Track it Forward. It’d be best to pair Track it Forward use with a CRM.
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Allow custom fields by volunteer instead of by hour event
We track hours by family and now have to hand-reduce the output in order to ensure we are correctly accounting for hours by family. There are custom fields but they seem to accrue to hours, not to volunteers so we are stuck hand-reducing things.
It would be nice if custom fields could attach to families.
4 votesAs per the previous comment, you can create a custom Profile field for Family under Settings—>Volunteers. Be sure to tick the box for Grouping. Contact our support team if you need assistance
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Ability to edit the volunteer hour report form
Our company requires that our volunteer reports have a specific criteria. The form is plain and when exported, the quality is not well.
4 votesIn the Reports section there is a feature that says “Show advanced search settings” that will allow you to check off certain boxes that will include specific information or volunteers so you can print or export a specific report. It is not completely comprehensive, but it does give you the ability to create reports for a specific criteria.
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Make element names match everywhere
The names of fields don't match making instructions and continuity challenging. Example Category is also organization, but in reports is called "Activity"
3 votesThis is a customization on your end. Site admins select if they want to categorize by activities or by organizations, or no categories at all. Then in the advanced settings, admins can rename the “activity” title to something more site specific. Therefore, it makes it difficult for us to use one name throughout since everyone has something different on their site. Hope that makes sense!
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It would be helpful to be able to sort data by those selected in volunteer field information, such as sorting by county, or zip code, etc.
It would be helpful to be able to sort data by those selected in volunteer field information, such as sorting by county, or zip code, etc.
3 votesIn case you didn’t know, we already have this option. You can filter in the volunteer page and in the reports page. Contact us at support@trackitforward.com if you need assistance.
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Option for bilingual/multi language form
Many of the people logging hours only use Spanish. It would be great to have the option for them to choose either an English form to fill out or a Spanish form. Right now there is only one option. The kiosk form would be nice to have as English or Spanish either! This would include our primary Spanish speakers.
3 votesUnfortunately we do not support multiple languages at this time.
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mandatory profile fields
Ability for admins to make custom fields mandatory on the "Profile Fields" used as an application.
It would be very useful if we had the ability to select which fields are mandatory for a new volunteer to create a profile with TIF. Due to our need to identify community/corportate volunteer relationships for grants, we really need for our custom question about their involvement with other groups to be a mandatory answer. The same for our release of liability custom question checkbox.
3 votesHi Meredith, we actually already have this function. When you go to organizer dashboard >> settings >> volunteer profile >> click “+” sign to expand the field >> check required box. You can read more in this article: https://track-it-forward.groovehq.com/help/configuring-volunteer-profile
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Customize "from" email
Make the bulk email send feature more user friendly. Allow the admin to put in a custom email like their work email as the "from" email but send it using the Track it Forward system instead of showing up as coming from the Track it Forward system. It actually doesn't seem to be working at all at the moment. I can't customize the message I want to send out and it doesn't even seem to be sending an email even though it says it is.
3 votesTo send on the behalf of someone else would actually get the emails filtered into SPAM fairly quickly. But to get this to work, you’d have to adjust the DNS of your domain, which can be very technically challenging. Unfortunately, we won’t be able to accommodate this feature at this time.
If you notice emails are not being sent out on your behalf, please message support@trackitforward.com and we will look into the issue of deliverability.
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Setting your Events page to show Available events only
Instead of just filtering events have the option to only show available events as the default setting site wide.
3 votes -
Ability to Edit
Ability to Edit and make changes when you post the incorrect # of hours.
2 votesThis is already possible. If you notice that this isn’t working somewhere on the site, please do let me know directly at support@ourvolts.com
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Comma after last name
When viewing volunteers that are set/sorted last name, first. Could you put a comma that would show/differentiate that it is set as last name, first?
2 votes -
Fix "bug" in kiosk mobile app
We leave an iPad at our Volunteer desk, logged in as a Kiosk so that all Volunteers can stop by and log their hours as they finish their shifts. Occasionally, we find that - if we stay logged-in for a couple days - the app will not let Volunteers choose the current date for logging their hours. The previous day ("yesterday") will be an option, but not the current day ("today"). The Volunteers solve the problem by logging out and then logging back in, but it would nice if the "bug" could be corrected. If not, we'll keep up our…
2 votesHi Jennifer,
I just tried that out on our iPad and totally see that issue. That is frustrating! Unfortunately we can’t fix that at the moment because we are redoing our whole mobile experience. However there might be another work around, maybe if you restart the app, it will be fine. If you double tap the ipad button and flick up the OurVolts App and restart it, it could work.
Sorry about the inconvenience and I hope our new version resolves all of this,
James -
please make it simpler to access the site
Remove the requirement for a password every time you log ! All you need is the name and email. all we are doing is trying to enter our volunteer time. this has not monetary or privacy value.
2 votesFor many organizations, there is privacy and monetary value attached to the information being submitted. Your web browser and mobil app should be saving your login information so that you don’t have to insert every time. Check your internet settings or contact us at support@trackitforward.com for assistance.
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Automatic time tracking based on gps
Automatic Ourvolts Time tracking. Basically - if their phone is within a set of geo-fenced coordinates, the "on-site and volunteering clock" starts running and stops when they leave.
2 votesWe now have GPS to capture verifications on our system however there’s no way to accurately configure geo fenced coordinated at this time.
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pre-configured templates to output hours worked to Raisers Edge or Fundraiser Pro
formatting the output csv file to allow hours worked to be imported into Fundraiser Software's Fundraiser select product.
2 votesUnfortunately we do not integrate with Raisers Edge or Fundraiser Pro.
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ability to track one's own hours
I would like to see how many hours I have logged.
1 voteYou can see your own hours via your timesheet on your organization’s volunteer log.
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